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Back to our servicesExplore · interactive examples

From enquiry
to the next step.

See how a quote, service request or customer question can move through your business. Try the steps yourself. The demos use fictional data; each example identifies whether it describes a built solution or a possible application.

Practical examples

PREPARING QUOTES

The details are already there. Why start over?

Find the customer details. Copy them into a document. Find the right version. We built a quotation system that automates this work, connected to existing CRMs.

Built solution · described anonymously
ADVANTAGE FLOWSINTERACTIVE EXAMPLE
Quote workspaceDEMO

Select a step to see what happens.

YOUR WORKSPACEQ-2026-014
NW
NoordwerkExample customer · installation
DRAFT QUOTE
Preparation
€250
Installation
€700
Total excl. VAT
€950
HOW IT WORKS
01 / 03

Customer record

Choose a package. Customer details and agreements are already available from the CRM.

CRM → Quote builder
Explore the steps above

Illustrative demo with fictional data · not live customer results

SERVICE & INCIDENTS

A request comes in. The work moves on.

What happened? Who should handle it? We have automated customer service and incident handling, with clear rules for when a colleague needs to step in.

Built solutions · customer service and incidents
ADVANTAGE FLOWSINTERACTIVE EXAMPLE
Service workspaceDEMO

Select a step to see what happens.

YOUR WORKSPACESR-1042
Installation stops

The installation stops after startup. Please arrange a technician.

Suggested teamRepair team
HOW IT WORKS
01 / 03

Request

Select a request. Customer, location and description are brought together.

Email → Service planning
Explore the steps above

Illustrative demo with fictional data · not live customer results

CUSTOMER FOLLOW-UP

The right moment. Even when you’re busy.

A new enquiry deserves attention. And existing customers need a timely reminder. We have built follow-up for new leads and recurring services.

Built solution · lead and customer follow-up
ADVANTAGE FLOWSINTERACTIVE EXAMPLE
Follow-up workspaceDEMO

Select a step to see what happens.

YOUR WORKSPACECRM / 024
Noordwerk maintenanceChoose a follow-up date
123456789101113141617182021
12 November · draft message

Your maintenance is coming up. Shall we find a suitable time together?

HOW IT WORKS
01 / 03

Customer event

A maintenance appointment comes back into view, alongside earlier agreements.

CRM → Calendar → Email
Explore the steps above

Illustrative demo with fictional data · not live customer results

PROCESSING INVOICES

From attachment to overview. Without retyping everything.

Receive invoices, extract the details and prepare them for review. Your administration can continue from the same information, with attention to exceptions.

Example application · review before processing
ADVANTAGE FLOWSINTERACTIVE EXAMPLE
Invoice workspaceDEMO

Select a step to see what happens.

YOUR WORKSPACEINV-0148
INVOICEVoorbeeld Supplies · INV-0148
€ 1.210,00
Excl. VAT
€ 1.000,00
VAT 21%
€ 210,00
Reference
Review needed
HOW IT WORKS
01 / 03

Attachment

The invoice arrives as an attachment. The original document stays available.

Inbox → Accounting
Explore the steps above

Illustrative demo with fictional data · not live customer results

KNOWLEDGE & ONBOARDING

What your team knows. Ready for the next colleague.

Turn scattered manuals and recurring questions into a useful starting point. Colleagues find the right explanation, its source and a clear next step.

Example application · answers with source references
ADVANTAGE FLOWSINTERACTIVE EXAMPLE
Knowledge workspaceDEMO

Select a step to see what happens.

YOUR WORKSPACEKENNIS / 01
Search your own knowledge
How do I request leave?
  1. Open your staff portal.
  2. Choose your dates.
  3. Send the request to your manager.
Example source: staff handbook · §3.2
HOW IT WORKS
01 / 03

Question

Choose a question a new colleague might ask.

Handbook → Knowledge search
Explore the steps above

Illustrative demo with fictional data · not live customer results

OVERVIEW & CONTROL

Work continues. You stay in control.

See what has been processed, what is ready and where someone needs to take a look. Arrange your overview by dragging the widgets where they work for you.

Interactive example application
ADVANTAGE FLOWSINTERACTIVE EXAMPLE
Your own overview

Drag to rearrange. On touch screens, press and hold. Keyboard: Alt and arrow keys.

  • Processed tasks128tasksAutomatically processed
  • Ready for review6checksYour colleague decides
    • Details complete
    • Source attached
    • Awaiting approval
  • Recent activity
    The work moves on
    1. Quote preparedjust now
    2. Invoice extracted2 min
    3. Service request routed3 min

Drag the widgets. Or focus a widget and use Alt + arrow keys.

Demo with fictional data

From first idea to working solution

What work could be simpler for you?

We start with your process. Where do you lose time, where do mistakes happen and which first step would make a real difference?

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